Basically Desi Blouses | 🧵 Premium Fabrics: Silk to Cotton & More

Delete Your Basically Desi Account

We're sorry to see you go! If you wish to delete your Basically Desi account and all associated data, please follow the instructions below. We take your privacy seriously and will process your deletion request promptly.

How to Request Account Deletion

To delete your account, please contact us using any of the following methods:

📧 Email

Send an email to: [email protected]

Subject: Account Deletion Request

📞 Phone

Call us at: +91-7842652121

Available: Monday - Friday, 9 AM - 6 PM IST

Please include the following information in your request:

  • Your registered email address or phone number
  • Confirmation that you want to permanently delete your account
  • Any specific reason for deletion (optional, helps us improve)

What Data Will Be Deleted

When you delete your account, the following information will be permanently removed:

  • Personal information (name, email, phone number, addresses)
  • Body measurements and sizing data
  • Custom designs, saved designs, and design history
  • Preferences and favorites
  • Login credentials and account access

What Data Will Be Retained

For legal, tax, and business compliance purposes, we must retain certain information:

  • Order history and transaction records: Retained for 7 years as required by Indian tax laws and accounting regulations
  • Payment records: Basic transaction information required for financial audits and dispute resolution
  • Legal communications: Any correspondence related to disputes, returns, or legal matters

Note: Retained data will be anonymized where possible and kept secure with restricted access. It will not be used for marketing or operational purposes after account deletion.

Processing Timeline

1

Request Received

We'll acknowledge your deletion request within 24 hours

2

Identity Verification

We may ask for additional verification to ensure account security

3

Data Deletion

Your eligible data will be permanently deleted within 30 days

4

Confirmation

You'll receive a confirmation email once deletion is complete

Important Notes

⚠️ Account deletion is permanent and cannot be undone

Once your account is deleted, you will lose access to all your designs, measurements, and order history. This action cannot be reversed.

⚠️ Complete pending orders first

If you have any pending orders, please wait until they are delivered and any issues are resolved before deleting your account. This ensures you can track your orders and handle any concerns.

⚠️ Third-party data

Data shared with third-party services (payment processors, shipping partners, advertising platforms) follows their respective privacy policies and retention schedules.

Alternative Options

Before deleting your account permanently, you may want to consider these alternatives:

  • Unsubscribe from marketing emails: You can opt out of promotional communications while keeping your account active by clicking the unsubscribe link in any marketing email.
  • Update your preferences: Adjust your notification settings and privacy preferences in your account settings.
  • Take a break: Simply stop using the app without deleting your account. Your data will remain secure and available if you decide to return.

Need Help?

If you have questions about account deletion or need assistance with any issues, please don't hesitate to contact us:

Email: [email protected]

Phone: +91-7842652121

Address: Plot no 102, Vinayak Nagar, Gachibowli, Hyderabad, Telangana, India

Our customer support team is here to help resolve any concerns you may have. We value your feedback and would love to know how we can improve your experience.

For more information about how we handle your data, please review our Privacy Policy.